Contact the team
Need to contact us? Find out how on this page.
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Get in touch
We’d love to chat about your travel plans and are happy to talk if you have any questions.
Opening hours
Monday to Friday:
9 AM – 5 PM, GMT
Saturday and Sunday:
10 AM – 4 PM, GMT
Head Office
#321 Gulf Street , Achimota, Accra- Ghana
Frequently asked questions
Have more questions?
Where is Royal Derby Tours based, and where do you operate?
Royal Derby Tours is based in Accra, Ghana, and operates across Ghana, Togo, and Benin. We specialize in cross-border West African travel, offering both city-based and multi-country itineraries.
Are your tours guided, and who are your guides?
Yes. All our tours are led by experienced, professionally trained local guides who are knowledgeable in history, culture, and logistics. Our guides are multilingual and selected for their deep connection to the regions they represent.
Do you offer private or customized tours?
Absolutely. Royal Derby Tours designs tailor-made itineraries for individuals, families, groups, educational institutions, and corporate clients. Tours can be adjusted by duration, interest, pace, and comfort level.
How do bookings and payments work?
Bookings are confirmed after itinerary agreement and deposit. We accept multiple payment options and provide clear terms regarding deposits, cancellations, and final payments. Full details are shared before confirmation to ensure transparency.
What safety and comfort measures do you have in place?
Guest safety and comfort are central to our operations. We use well-maintained, air-conditioned vehicles, vetted drivers, and trusted accommodation partners. Our team monitors local conditions and follows best practices to ensure smooth and secure travel experiences.
How can I contact customer support during the tour?
Contact us.